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Frequently asked questions: Implementing an electronic document management system
Data storage consists in recording data for future reuse. Storage must make the data available to the users authorized for its reuse.
The InfoLetter issued on April 20 raised a few questions: here are the answers!
Many of you read the April 21 InfoLetter closely and called us for additional information on a few points you wished to clarify. To access the April 21 InfoLetter, click on the link below.
The ACAIQ Education Department: Staying in tune with our members’ needs
In its ongoing efforts to serve you better, the ACAIQ Education Department has put the final touches on several projects that ranked high on its list of priorities.
Existing inspection report: What is the proper procedure for the real estate agent?
Good professional practices dictate, among other things, that an agent should discover and disclose any unfavourable factor related to an immovable in order to inform the buyer. To do so, he must question the seller and inform him of his obligations.
An important message for real estate brokers and agents
Hidden defects insurance is a new product available to buyers of residential properties containing five dwelling or less. As real estate brokers and agents will surely be solicited to provide information about this product, the ACAIQ would like to make the following clarification.
The Directors and the Board playing an important role with the ACAIQ
You can’t talk about the Directors’ role without referring to the role of the Board of Directors itself. Whether it is the Board of the Association des courtiers et agents immobiliers du Québec or that any other company or corporation (legal person), the role of a board of directors is to advise. The ACAIQ Board, for its part, works to ensure the Association’s continuity and, in so doing, has very specific responsibilities under the law.
At the ACAIQ, the Board of Directors is responsible for hiring the Association’s President and CEO and for ensuring that this individual carries out the main strategic directions set by the Directors while fulfilling his obligations under the law. The Board therefore acts as an advisor that establishes the framework in which the Association will operate and the conduct it will adopt.
Directors should be people who have insight into the practice of real estate brokerage and whose actions are consistent with the Association’s public protection mission and the practice of real estate brokerage. They must anticipate where real estate brokerage is going and suggest tools to adapt practices to current times, including appropriate regulations and forms, continuing education, etc. Directors must make sure that the rules of professional ethics are clearly understood and followed by real estate brokers and agents.
On several occasions already, the Board of Directors has ratified major strategic plans extending over several years that identified short and mid-term directions to guide the Association towards its stated objectives. For example, it was the Directors who decided to put emphasis on continuing education as a way to help real estate agents improve their practice. They also chose to help members embrace technology by developing the acaiq.com website, the Extranet Synbad as well as real estate brokerage e-forms.
The role of the Directors is not to manage the Association’s internal affairs, but rather to ensure that the Association’s finances are being properly managed. The Board has been faced with tough decisions at times, including a major raise in annual fees in 2000, intended to give the Association increased visibility. Like previous media campaigns, the major television campaign currently airing 35 information capsules on the TVA network, is one example of what this increase has enabled us to do.
The ACAIQ has now become a key player in the field of real estate brokerage, in the eyes of both the public and the media. This has had all sorts of repercussions on the organization, due in part to a major increase in the number of calls from the public and from real estate brokers and agents. This led Directors to accept major changes in administrative procedures, including the creation of the Assistance Service, a first for our type of organization. This move has proven very profitable by considerably reducing response times and allowing quick resolution of professional disputes.
Additionally, it is the Board of Directors that appoints the Association’s syndic and assistant syndics. This power of appointment necessarily entails a power of removal. However, the Board may not intervene in any way in the internal management of the Office of the Syndic, unless there are obvious signs that the latter’s management is deficient.
An exclusive advisory service for office and computer equipment purchases
As information technologies are enabling new ways of working, the ACAIQ created Synbad Technologies Assisted Purchasing to help real estate brokers and agents with their purchases of office and computer equipment. In order to offer efficient solutions that meet members' needs, commercial agreements have been negotiated with suppliers covering:
Mortgage brokers must renew their certificate with the ACAIQ again this year
The Real Estate Brokerage Act will continue to oversee mortgage brokerage in 2006. Thus any person or company carrying out mortgage brokerage activities in 2006 will still be required to hold a real estate broker or agent certificate issued by the Association des courtiers et agents immobiliers du Québec.
In a notice issued in October 2004, the ACAIQ notified its members that the transfer of mortgage brokerage from the ACAIQ to the Autorité des marchés financiers, scheduled for January 1, 2005, had been postponed by at least a year, i.e. to January 1, 2006. Now the government has pushed this deadline back again. The brokerage of loans secured by immovable hypothec will not be removed from the field of application of the Real Estate Brokerage Act and come under the Act respecting the distribution of financial products and services until January 1, 2007.