Advertising guide for real estate and mortgage agencies and brokers
This document is a revised and updated version of the document entitled “Provisions concerning advertising, customer solicitation and representations by a member” published by the Association des courtiers et agents immobiliers du Québec (ACAIQ) in June 1994. One of the objects of this revision is to take into account the OACIQ Discipline Committee’s interpretation of the provisions of the Real Estate Brokerage Act and the regulations thereunder relating to advertising, the soliciting of clients and representations. This revised version also includes information regarding new communication technologies (e.g. email and Internet)
Advertising Guide for real estate and mortage agencies and brokers [1]
The Buyer's Broker and YOU
His role and obligations towards the buyer and the seller
The broker is there to help you at every step of the purchase of your property. Well informed about the resources at your disposal, his role is to guide and advise you towards the successful completion of your transaction.
Leaflet: The Buyer's Broker and YOU [2]
The Seller's Broker and YOU
His role and obligations towards the seller and the buyer
The broker is there to help you at every step of the sale of your property. Well informed about the resources at your disposal, his role is to guide and advise you towards the successful completion of your transaction.
Leaflet: The Seller's Broker and YOU [3]
The consumer is protected
(Please note that this leaflet was not updated following the entry into force of the new Real Estate Brokerage Act and a new version is being prepared.)
The Association des courtiers et agents immobiliers du Québec (ACAIQ) has produced this leaflet to describe the mechanisms that have been established to protect consumers of real estate brokerage services in Québec. It outlines the Association's various functions: certification, professional inspection, syndic, Discipline Committee, legal and ethical information and so on.
Leaflet: The consumer is protected [4]
Inspection – It's all about trust!
Working in accordance with accepted trade practices instills confidence in real estate brokers and agencies, and trust in the members of public who use their services. Inspection exists to protect this trust.
Leaflet: The Inspection Department [5]
Discipline Committee
The role of the OACIQ Discipline Committee is to rule on complaints regarding professional fault by Québec real estate brokers and agencies. This brochure provides a summary of the various steps from the time a complaint is filed to its disposal by the Discipline Committee.
Booklet: Discipline Committee [6]
Code of Ethics for Directors, Committee Members, Officers, Employees and Contractors of the Organisme d'autoréglementation du courtage immobilier du Québec
OACIQ Directors, Committee Members, Officers, Employees and Contractors are bound by a professional code of ethics.
Code of ethics for directors (in French only) [7]
Professional Standards of Practice for the Visual Inspection of Chiefly Residential Buildings
These standards of practice apply to the inspection of part or all of a chiefly residential immovable containing less than five dwellings.
Professional Standards of Practice for the Visual Inspection of Chiefly Residential Buildings [8]