Request of assistance

Whether you are a consumer or a licence holder, if you suspect an offence has been committed, you may ask for help from the OACIQ Assistance Service, who will analyze the case and determine how to proceed.

You will find in this section the form you must complete to submit a request for assistance, as well as several articles on this topic.
 

“Request for Assistance” form

January 28, 2011 - 15:57

To send a request for assistance to the OACIQ, fill out the “Request for Assistance” form, taking care to describe all the facts that occurred.

Broker’s signature needed on all requests for assistance by members starting November 1

Measures have been implemented to ensure that requests for assistance may be processed within a reasonable time frame. Among these, any agent who wishes to file a request for assistance with the ACAIQ must first have it signed by his broker or manager.

Mould contamination in homes used as growhouses

Apart from the risk of explosion due to solvents used in making marijuana oil, or fires caused by electrical malfunctions, a high rate of humidity maintained over long periods is the main cause of damage to a building. High humidity rates cause building materials to rot and moulds to proliferate.

Who completes the form ''Declarations by the Seller of the Immovable''?

PRACTICES SERIES

Many real estate agents are asking whether it is a good idea to let the seller fill out the form Declarations by the Seller of the Immovable (DS) or whether the agent should do it as a matter of course. The ACAIQ recommends that the agent fill out this form with the seller’s assistance.

Your customers and the six-at-once solution!

You have just completed a transaction and your customers are about to move. Why not tell they can do their change of address with six government departments and agencies in one step?

When should you contact the Fonds d’assurance responsabilité professionnelle?

Contacting the Fonds d’assurance responsabilité professionnelle de l’Association des courtiers et agents immobiliers du Québec (FARCIQ) should be the first reflex of a real estate broker or agent who receives a verbal or written reproach, regardless of the amount involved.

Ethical obligations are the same for all

PRACTICES SERIES

Some real estate brokerage firms offer services in more than one field of practice, for instance residential and commercial and therefore do not specialize only in commercial transactions.