Open a sessionRequest of assistance
Whether you are a consumer or a licence holder, if you suspect an offence has been committed, you may ask for help from the OACIQ Assistance Service, who will analyze the case and determine how to proceed.
You will find in this section the form you must complete to submit a request for assistance, as well as several articles on this topic.
“Request for Assistance” form
To send a request for assistance to the OACIQ, fill out the “Request for Assistance” form, taking care to describe all the facts that occurred.
A supplementary Guarantee
The Fonds d'indemnisation du courtage immobilier works independently of the Association. It is administered by a board composed of seven people appointed by the government, unlike the Association Board for which the majority of directors are elected by members. For purely administrative reasons, the Fund has an agreement with the ACAIQ under which the latter provides certain resources necessary for its operation.
