COVID-19: FAQ for candidates
June 30, 2020
As of June 15, 2020, the OACIQ resumed classroom certification examination sessions (Brossard and Quebec). A protocol including measures to ensure the safety of OACIQ candidates and employees is strictly followed to meet the health rules prescribed by the government.
Q. My exam session has been postponed, when will the new date be scheduled?
A. The resumption of exams is underway. Candidates who were already registered are given priority based on the date initially scheduled for their exam. Therefore, candidates whose exam was scheduled for March were invited first and so on. An invitation is sent by email at least 15 days before the date of the exam session, including specific details, such as date, time, and location, as well as the measures put in place to meet the health rules prescribed by the government. We expect to be able to catch up on the examination backlog by the end of July.
Q. What are the measures put in place to comply with health rules?
A. The group format has been reviewed to limit the number of candidates in the classroom and thus comply with the 1.5-metre rule. As a result, the number of exam sessions has been increased. Other hygiene measures, including hand washing on arrival and departure must be respected and are communicated to candidates in the invitation notice. All candidates are asked questions about whether they have been tested or have COVID-19 symptoms. The OACIQ reserves the right to refuse access to certain candidates.
Q. I am not registered for an exam session, when can I do so?
A. The resumption of the exam sessions is underway and candidates who were already registered are given priority based on the date initially scheduled for their exam. Candidates who have not yet registered may consult the new Calendar of examinations as of June 30, 2020 and register for the session of their choice, according to the established procedure. Please note that new sessions for new candidates will start in August.
Q. I am in the process of retaking the certification exam because I did not successfully complete all competencies.I know that I normally have 12 months from the first date the exam was taken to successfully complete the exam. Is the twelve-month period extended, given the suspension of exam sessions from March to June?
A. Exceptionally, the OACIQ will extend this period by adding the exam suspension period. Since the new calendar has been released on June 30, the OACIQ is granting an additional 15 weeks to the 12-month competency maintenance period. As this is a COVID-19 exceptional measure, each case requires special attention. In this regard, we encourage you to contact the OACIQ at firstname.lastname@example.org so that we can assess your file.
Q. I am a mortgage brokerage candidate and I was registered for an OACIQ certification exam before May 1, 2020. Given the transfer of the mortgage brokerage supervision to the AMF, what will happen?
A. The transfer of the mortgage brokerage supervision to the Autorité des marchés financiers (AMF) took place on May 1, 2020. However, the OACIQ allows candidates who were registered for the OACIQ exam before April 30, 2020 and who have provided all the documents required for registration (including a complete and valid transcript) to take the OACIQ exam after May 1, 2020.
The OACIQ has a list of these candidates and it was sent to the AMF, in accordance with the agreement. Therefore, candidates who are registered for the OACIQ mortgage brokerage exam were invited to write this exam, which is compliant with the training program recognized by the OACIQ.
The candidates concerned received an invitation by email at least 7 days before the date of the exam session, including specific details, such as date, time, and location, as well as the measures put in place to meet the health rules prescribed by the government. The mortgage brokerage exams are presented in the format initially prescribed (3.5 hours). The results will be emailed as soon as the correction of exams is completed.
Candidates who pass the OACIQ exam may apply for a mortgage brokerage certificate directly to the AMF. Candidates who do not pass the OACIQ exam will have to continue the process of applying for a mortgage brokerage certificate with the AMF.The OACIQ will send all information and documents relating to the files of the candidates concerned to the AMF, including their personal information, in accordance with the terms and conditions set out in the transmission agreements.
Q. Once I take my exam at the OACIQ, how long will it take you to correct it given the context of the pandemic?
A. Obviously, this particular situation could cause additional delays in correcting and sending the results. However, the OACIQ is aware of the situation and is making every effort to minimize delays. Result letters will be emailed to avoid postal delays