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  4. Designating an authorized signatory and granting access to an agency collaborator

Designating an authorized signatory and granting access to an agency collaborator

Many individuals within a real estate agency can support the agency executive officer in his or her duties. Based on their roles and responsibilities, the executive officer may grant them access to act as agency collaborators or authorized signatories.

To better support the agency executive officer in following up with brokers, access can be granted to an agency collaborator to allow one of the employees to access more specific content about the agency executive officer's role.                                               

In addition, the agency executive officer may designate one or more authorized signatories to sign, in his absence or unavailability, documents relating to the operations of the OACIQ Certification Department.

Comparison of roles: agency collaborator and authorized signatory

Agency collaborator> Authorized signatory
Who can obtain this?
  • Agency employee access (a code X is assigned to collaborators who do not hold a valid licence.
This access replaces the "agency management staff" access (formerly referred to as "director access") and "agency administrative staff" access. 		OU
  • Holders of a valid licence working within the agency
Due to the significant responsibilities associated with the role of an authorized signatory, an agency employee who does not meet the above criteria cannot act in this capacity (e.g., an assistant who does not hold an OACIQ licence).
Is a valid real estate brokerage licence required? No, it is not required It is required (except for a shareholder or director registered with the REQ)
Privileges granted
  • Access to Brokers' Area
  • Access to the Monitoring of my brokers section in Brokers' Area
  • Access to training courses via the Training portal
  • Receipt of the AEO version of the PRO@CTIVE newsletter
 Authorized signatories may sign the following OACIQ documents on behalf of the agency :
  • Issuance of a broker licence
  • Transfer, cessation of activities
  • Suspension lifting
  • Broker assignment
  • Licence modification
Number of accesses permitted Unlimited Unlimited
Form to complete Authorizing or withdrawing a collaborator's access Appointment of signing officer
Submitting the application By email at certification@oaciq.com By email at certification@oaciq.com

IMPORTANT

When a collaborator or authorized signatory leaves the agency, it is the agency executive officer’s responsibility to notify the OACIQ as soon as possible so that the person’s access to the agency’s privileged information can be withdrawn by completing the form identified above.

Application processing

The Certification Department will process any application as soon as possible. An acknowledgement of receipt will be sent to the agency executive officer and to the person concerned to confirm that the application has been processed.

Got questions?

Contact the Certification Department at 450-462-9800 or 1-800-440-7170 or send an email to certification@oaciq.com.

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Reference number
207461
Last update
September 29, 2025