That's it! You are now a broker
You are now a licence holder authorized by the Organisme d’autoréglementation du courtage immobilier du Québec (OACIQ). Congratulations!
This page contains a variety of important information that a new broker should know. Take a moment to browse through the different sections. You will understand how the OACIQ oversees real estate brokerage activities and applies the Real Estate Brokerage Act. You will also know how you, too, participate in promoting our public protection mission.
EVERYTHING ABOUT THE OACIQ
By checking the oaciq.com/knowitall page, you will understand the scope of our mission and how our role in overseeing broker practices is carried out. We also recommend that you watch
We also recommend that you watch this video about the role of the OACIQ.
Good to know: Add the oaciq.com/know-it-all page to your favourites and present it to your clients when signing a brokerage contract or before, to make sure they understand how they are protected by the Real Estate Brokerage Act.
YOUR DUTIES AND ETHICAL OBLIGATIONS
The OACIQ’s mandate stems from the Real Estate brokerage Act. It’s also this Act and its regulations that govern the real estate brokerage practice in Québec and dictate your duties and obligations.
Good to know: The By-law and Regulations page also contains some information, such as the Regulation respecting brokerage requirements, professional conduct of brokers and advertising. Also read the article Reporting is important! It informs you that you are required to provide the OACIQ with some information immediately in order to keep your record up to date. In addition to your basic contact information, this includes situations such as bankruptcy, guardianship, curatorship, conviction.
CONTINUING EDUCATION IS A MUST!
Even if you have just completed a basic brokerage training program, you must complete continuing education activities to maintain your right to practice.
The OACIQ Mandatory Continuing Education Program (MCEP) stipulates that every broker must complete a number of continuing education activities within a two-year cycle. This is in order to maintain and enhance your skills and ensure quality practice and protect the public.
Some training activities are mandatory and offered only by the OACIQ, while others are optional. The latter are offered by the OACIQ and by accredited providers.
Check this page to see the training courses you must take depending on your area of practice, as well as all the details about the MCEP.
Note: You earn continuing education units (CEUs) whenever you complete an accredited training course. To find out how many CEUs you need to earn before the end of the current cycle, check this document.
Good to know: Each cycle of the Mandatory Continuing Education Program lasts two years. It begins on May 1 and ends on April 30, two years later. See this page for more details on the current cycle.
ANNUAL LICENCE MAINTENANCE
Even if your licence has just been issued to you, you will have to maintain it every year to be able to continue to practise as a broker.
The licence maintenance period starts in March and ends on April 30. During this period, you must pay your annual licence maintenance fees and update your personal information. This allows you to maintain your right to practice for the coming year (this is calculated from May 1 to April 30).
When a continuing education cycle ends at the same time, fulfilling all the obligations of the Mandatory Continuing Education Program (MCEP) is also a requirement to maintain your licence.
As mentioned above, the Mandatory Continuing Education Program ends on April 30, every other year.
Note: During the licence maintenance period, we will email you all the relevant details.
Good to know: Failure to pay the annual licence fees by April 30 will result in the licence revocation. Failure to update personal information by April 30 or to complete the MCEP (if it’s the end of a cycle) will result in the licence suspension. To find out what these terms mean, read this article.
THE TOOLS AT YOUR FINGERTIPS
- PRO@CTIVE: It is the weekly newsletter for all brokers. It will be sent to you each week. Reading this newsletter is mandatory, since it is used to remind you of how you are required to comply with your ethical obligations. Checking it out also helps you keep abreast of news or changes that have an impact on your practice and, at the same time, on the protection of the public.
- synbad.com: You are currently on synbad.com, the exclusive website for real estate brokers. It is full of information and tools necessary for your everyday practice, such as frequently asked questions, articles on various topics, standard clauses and informative videos. Visit synbad.com regularly to get information and sign up for training courses offered by the OACIQ or by accredited providers.
Also click the Services tab in the navigation bar above to learn more about the various departments of the OACIQ, including the Certification Department. The Certification Department’s mandate is to maintain the Register of licence holders, and manage agency and broker licence operations.
- My record: Locate the My record hyperlink at the top of the synbad.com homepage. This space contains your customized information. It allows you, among other things, to manage your record and monitor your progress in the Mandatory Continuing Education Program.
- InstanetFormsTM: Discover InstanetFormsTM, the OACIQ electronic forms tool. To subscribe, visit this page.
- The interactive tool on forms: Available via the Tools tab on synbad.com, it contains all the information about the OACIQ forms. It will make the job of consulting all documents related to forms much easier and eliminate the need to go back and forth between documents. For the most optimal use and to understand how it works, we encourage you to read the instructions on how to use the interactive tool first.
- oaciq.com: It is the Organization’s public website. Encourage your clients to visit it! They will find various useful tools, including:
- The Buyer's Guide
- The Seller's Guide
- The Check a broker's record helps them ensure that you hold a valid OACIQ licence. Also referred to as the Register of licence holders, this tool contains your contact information, your photo, and a list of training activities you completed under the Mandatory Continuing Education Program.
- Your Agency Executive Officer: Consult him for any questions. It is his role to supervise the agency brokers and ensure that best practices are followed.
Note! You have obligations towards your agency and your executive officer. Read this article to learn about these obligations and respect them.
- Info OACIQ: It’s OACIQ’s information centre. Its information agents answer questions from the public, as well as your questions about all the aspects of your professional practice. For more information, consult Info OACIQ.
FARCIQ: THE INSURER OF YOUR PROFESSIONAL LIABILITY
The Fonds d’assurance responsabilité professionnelle du courtage immobilier du Québec (FARCIQ) is responsible, in particular, for compensating the public in case of fault, error, negligence or omission committed by a real estate broker or agency in the course of their professional activities.
Check you receipt in My record or the document on the right titled FARCIQ: 2019-2020 Professional Liability Insurance Policy for details on your insurance coverage.
For more information, visit farciq.com.
PRESCRIPTION DRUG INSURANCE IS MANDATORY
The Québec Act respecting drug insurance requires that all Quebecers be covered by a prescription drug insurance. It also requires that people under 65 years old adhere to a private prescription drug insurance when such option is available. The OACIQ offers you a group insurance plan with Lussier Dale Parizeau through its Partners Program.
Visit this page for details about this plan.
Note: You may also choose to participate in another organization’s plan or in your spouse’s plan.