The keeping of records and registers


Learn about the importance of keeping proper records and registers, the detailed content of mandatory records and registers, and the most common errors encountered in this area. This activity will guide you in organizing your records and registers, from creation to maintenance to destruction.




  • Identify and complete registers, including mandatory fields
  • Identify records and what they should contain
  • Manage your office efficiently



  • Registers
  • Records
  • Case studies
  • How, where, how long to keep
  • Electronic document management (EDM)