The role of the Syndic is to investigate any alleged violation of the Real Estate Brokerage Act and the regulations thereunder by brokers or agencies, including their administrators and officers.
Anyone who believes he or she has been wronged must first file a request with the Public Assistance Department, which will forward the file to the Syndic when necessary.
In the course of his investigation, the Syndic may:
- question any broker, any agency including its officers or administrators, and any other witness, and all are obliged to answer his questions;
- issue a warrant against a witness.
Therefore he has all the powers of a public inquiry commissioner, except that of ordering a prison sentence.
Once an investigation has been completed, the Syndic must determine whether or not to file a formal complaint with the OACIQ Discipline Committee. The Syndic must also, in writing and within a reasonable time period, inform any person who requested an investigation of this decision. The person has 30 days following receipt of this information to request a ruling from the Syndic Decision Review Committee.
If the Syndic does file a complaint with the Discipline Committee, the broker or agency executive officer under investigation will be notified by bailiff of the charge(s) pending against him and, later, of the date scheduled for the hearing (provisional roll call). The Syndic, via his prosecutors, will review all documentary evidence on which the charges are based.
Investigation files in the Office of the Syndic are strictly confidential.
Consult the Calendar of disciplinary hearings.