Published on: November 28, 2014
Reference number: 200040

The Real Estate Indemnity Fund (FICI)

The FICI offers free protection to consumers who do business with a broker or agency and are victims of fraud, dishonest tactics or misappropriation of funds in the course of a transaction.

The Fund

It was created under the Real Estate Brokerage Act and is funded in part by contributions paid by all real estate and mortgage agencies and brokers in Québec.

Decisions regarding claim admissibility and the amount of compensation to be paid, in accordance with the rules set out in the Organization’s regulations, are entrusted to an indemnity committee under the Real Estate Brokerage Act. This committee is made up of three to nine members, appointed by the OACIQ Board of Directors.

Although the OACIQ manages the FICI, the Fund’s assets are completely separate from those of the Organization and used exclusively to pursue the Fund’s mission. The OACIQ is responsible for compensating victims from the sums contained in the Fund, in accordance with the decisions of the Indemnity Committee. The maximum compensation that can be paid is $35,000 per claim.

Compensation cases

Brokers and agencies must comply with various regulations aimed at protecting the public. Although the actions described hereafter seldom occur, they can result in compensation.

Fraud and fraudulent tactics

The committee can assist you if you have been financially wronged. For example, if you were voluntarily misled by your broker in the course of a brokerage transaction, whether by misrepresentation or by voluntary omission.

Misappropriation of funds

You can benefit from the protection provided by the Indemnity Fund if you are unable to recover the sums entrusted to a broker, which should have been deposited in a trust account.

What other recourses are available?

Some reprehensible actions may not necessarily constitute fraud, a fraudulent tactic or a misappropriation of funds. We suggest that you contact Info OACIQ to find out about other protections which may be available to you.

PLEASE NOTE: We recommend ensuring that your broker or your agency actually does hold a valid licence. Otherwise, the person who is being remunerated for a brokerage transaction is being so illegally, and you will not be able to apply to the Fund in case of problem.

Register of licence holders

Fortunately, cases of fraud, fraudulent tactics and misappropriation of funds by real estate or mortgage brokers or agencies remain infrequent and the victims few, especially considering the thousands of brokerage transactions that are carried out each year in Québec.