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10 Ceasing of activities by a real estate agency or a broker acting on his own account

A change of status or ceasing of activities must be planned to ensure public protection.

10.1 – Change of status of a real estate broker acting on his own account

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The real estate broker acting on his own account changes status when he joins a real estate agency. 

The broker is then deemed to have ceased activities as a real estate broker acting on his own account and must assume the responsibilities associated with a cessation of activities.

Obligations toward the clients

  • Inform their clients in writing and explain to them their options
  • Enter into an agreement with their new real estate agency or another real estate broker acting on his own account to take over the records and registers for a period of six years1

1 Art. 17 of the Regulation respecting records, books and registers, trust accounting and inspection of brokers and agencies

10.2 – Ceasing of activities: obligations and responsibilities

Steps to take when ceasing activities

Informing clients and providing an overview of current contracts

Analyzing transaction proposals that have already been accepted

Identifying files related to client referrals

Identifying remuneration

Ensuring the handling of records and registers

Reconciling sums held in trust

Internal reconciliation (real estate agency)

Advance on remuneration or costs

Down payments and security deposits

Special trust accounts

Investments

Notifying the Certification Department

10.3 – Record conservation after a ceasing of activities

REGULATORY REQUIREMENT

The obligation to conserve records and registers rests with the real estate agency or the real estate broker acting on his own account, and not with a real estate broker acting on behalf of a real estate agency.

  • The records and registers must be kept for six years from the date of ceasing of activities, except if they constitute evidence in a civil, disciplinary, penal or criminal proceeding
  • The Organization must always know where they are being kept 
  • In the event of a transfer, the new holder must:
    • Abide by the same obligations as those applicable to their own records, notably with regard to the protection of personal information, as well as the retention, use, and destruction of records and registers
    • Notify the Organization in writing within 30 days

10.4 – Right to remuneration after the ceasing of activities

A real estate agency or a broker acting on his own account is entitled to their remuneration for brokerage transactions carried out while their licence was valid.

To check the history of a licence, a request must be submitted to the OACIQ.

POINT OF CAUTION

The suspension or revocation of a real estate agency’s licence results in the suspension of the licences of all real estate brokers acting on its behalf.

The licence of the SELLER’s broker’s real estate agency is suspended or revoked

For each notarized transaction: 

  • The notary pays remuneration to the real estate agency after the signing and registration of the deed of sale
  • If a deposit was deposited in the agency’s trust account, in accordance with clause 4.3 of the promise to purchase, such deposit must be transferred to the acting notary prior to the signing of the deed of sale
  • The real estate agency that collected the deposit can never pay itself from the sums held in its trust account before the publication of the deed of sale

Once the deed of sale is signed and published, and after receiving its remuneration or the confirmation of the publication of the deed of sale from the notary, the real estate agency may, in turn, pay remuneration to its “former” real estate brokers, in accordance with the terms of their work contracts.

The licence of the BUYER’s broker’s real estate agency is suspended or revoked

Like in any other transaction: 

  • The notary will pay the remuneration to the seller’s broker’s real estate agency
  • This agency may then pay the remuneration share to the buyer’s broker’s real estate agency after the signing of the deed of sale

However, the notary may allocate the remuneration and pay it directly to the buyer’s broker’s real estate agency if the seller’s broker identified in the promise to purchase has instructed him to do so in writing.

The buyer’s broker’s real estate agency may then pay remuneration to its “former” real estate brokers, in accordance with the terms of their work contracts.

KEY POINTS 

  • The methods of payment remain unchanged for the acting notary
  • Real estate brokers:
    • Are entitled to their remuneration from their former real estate agency, even if this agency’s licence is suspended or revoked
    • Cannot require that the notary pay them directly
    • In the event of a disagreement, they must appeal to civil tribunals to enforce their rights
Reference number
215170
Last update
May 27, 2026