Certification - Becoming a broker
What is the normal processing time for an application submitted to the Certification Department?
If your application is complete, it will be processed within a maximum of 24 hours, except in April, during the annual licence maintenance period, where it is processed as quickly as possible.
If your application is incomplete, you will receive a notice indicating the missing documentation or information and the deadline by which it must be received. Where this is the case, your application will be processed only once all documentation and information is received. If you fail to complete your application within the deadline indicated, your application will not be processed and a refund will be issued to you.
How do I know if my application has been processed?
In the majority of cases you will receive a document confirming that your application has been processed. You may also check directly in the OACIQ’s Register of licence holders or in My record on synbad.com, depending on the type of application.
It is important to know that if you have specified an effective date in your application, the change is considered to be in effect once it appears in the OACIQ’s Register of licence holders. Depending on the date and time your application was received, as well as the type of request, it may not be processed at the exact date and time requested (for example if your application was received outside of business hours or if it is incomplete).
Can an application be processed for an earlier date, i.e. retroactively?
No, an application may not be processed retroactively. Applications are processed within the normal period (see question 1).
Can an application be processed at a later date?
Yes, an application may be processed at a later date. In this case, it is important to indicate the desired date and time in your application and to send it reasonably ahead of that date. For example, on July 28 you could send a notice of agency change applicable as of 9:00 a.m. on August 1.
Am I entitled to a refund if I cancel my licence issuance application?
Yes, but certain fees are not refundable. If you cancel your licence application before issuance, you may be refunded the following fees:
- Right to practice;
- Contribution to the Real Estate Indemnity Fund (FICI);
- Premium of the Fonds d’assurance responsabilité professionnelle du courtage immobilier du Québec (FARCIQ);
- Applicable taxes.
The application examination and verification of criminal records fees are not refundable.
If the licence is issued, only the following fees will be refunded to you, even if you request the immediate revocation of your licence:
- Premium of FARCIQ;
- Applicable taxes.
Before completing my real estate or mortgage brokerage training, I filed an application for obtaining an opinion from the Licence Issue and Maintenance Committee (LIMC). Will my licence issuance application be processed quickly?
No. Since the LIMC’s opinion is not a decision within the meaning of the Real Estate Brokerage Act, your file will have to be examined again by the committee, which will then render a decision based on the facts presented and circumstances prevailing at the time you apply for a licence.
In addition, the amount already paid for this application for an opinion will not be deducted from the amount to be paid for a licence issuance application.
For more information about the applications for obtaining an opinion from the LIMC, please check out the Information on the Licence Issue and Maintenance Committee and Instructions for obtaining an opinion from the Licence Issue and Maintenance Committee documents available on the Certification Forms page.
What are the differences between a restricted and a full-service licence?
The real estate brokers with a restricted licence cannot engage in a transaction that is outside their field of practice. For example, a residential real estate broker’s licence holder cannot take part in a co-listing brokerage contract for a commercial immovable.
Licence holders with a full-service licence may engage in all brokerage activities set out in the Real Estate Brokerage Act, i.e., the residential real estate brokerage, the commercial real estate brokerage and mortgage brokerage.The Real Estate Brokerage Act stipulates that a right to practice may be obtained by successfully taking the appropriate OACIQ certification examination. Once you pass such an exam, you may add a field of practice to your licence by applying for a licence modification.
Based on the current regulation respecting licence issuance, you may hold a licence in:
- Residential real estate brokerage;
- Commercial real estate brokerage;
- Residential and commercial real estate brokerage;
- Mortgage brokerage;
- Residential and commercial real estate brokerage and mortgage brokerage (full-service licence).
It is important to remember that the order in which you acquire your qualifications may have an impact on the type of licence you hold and costs. For instance if you start with a mortgage brokerage licence and you then add the right to practice residential or commercial real estate brokerage, your practice will be authorized under two different licences, i.e. a residential or commercial brokerage licence and a mortgage brokerage licence. In this case you will have to maintain and pay for the cost of two licences until you add the third qualification, at which point you may become the holder of a full-service real estate broker licence.
It is therefore suggested to:
- Obtain a residential or commercial real estate broker licence first, then complete a training and add the other fields of practice, ending with mortgage brokerage;
- Obtain a mortgage broker licence, pass the residential and commercial brokerage examinations, and then apply for a licence modification to obtain a full-service real estate brokerage licence.
The Act mainly to improve the regulation of the financial sector, the protection of deposits of money and the operation of financial institutions which received royal assent on June 13, 2018 provides for the transfer of the supervision and control of mortgage brokerage to the Autorité des marchés financiers (AMF) on May 1, 2020. This information is therefore applicable until that date.
I wish to act on my own account. What shall I do?
Since the recent amendment to the Real Estate Brokerage Act, a broker may act on his own account as soon as he obtains his OACIQ licence (the concept of beginner broker has been removed). To change your method of practice to act on your own account, you must complete the Application for licence modification – Real estate or mortgage broker form, taking care to indicate the address of your establishment, even if it is your residence, and to include the applicable fees (see the List of administrative fees).
You may act on your own account if you meet the following conditions:
For holders who obtained their broker’s licence after successfully taking a skills-based certification examination after May 1, 2010:
- You have accumulated three years of practice for an agency over a five-year period. Be holder of a valid broker’s licence.
For holders who obtained their broker’s licence before May 1, 2010 (former affiliated agents):
- Be holder of a valid broker’s licence; having successfully taken the certification examination “Former affiliated agents wishing to act on their own account” OR having completed the continuing education program to act on your own account (8 training activities) in 18 months (for more information, see the Mandatory basic training: Becoming agency executive officers or acting on your own account) page.
Within 10 days following the modification of your licence, you must open a trust account, failing which your licence will be suspended (in this regard see IMPORTANT NOTICE — Opening and maintaining a trust account).
Please note that when acting on your own account, you may not use a pseudonym, hire brokers or act through a business corporation.
I wish to act as agency executive officer. What shall I do?
Due to recent changes to the Real Estate Brokerage Act, the Regulation respecting the issue of broker’s and agency licences is currently under review. The answer to this question will be communicated to you as soon as the amendments to this regulation come into force.
Once you meet the requirements, the qualification “chartered AEO” will be added to your licence and you will be authorized to act as agency executive officer. This stipulation means that you have the necessary management skills to act as agency executive officer, in addition to meeting the requirements of the Real Estate Brokerage Act to maintain this qualification.
What are the differences between a chartered real estate broker’s licence holder AEO, a chartered real estate broker’s licence holder and an agency executive officer?
The OACIQ has decided to authorize the use of the title “chartered AEO” for a broker’s licence holder who was already qualified to act as agency executive officer and has maintained this qualification, including by completing the mandatory continuing education activity entitled “Agency executive officer, more than a director.”
A real estate broker’s licence holder whose licence is marked “chartered AEO” has all the management skills required to act as agency executive officer, in addition to meeting the requirements of the Real Estate Brokerage Act to maintain this qualification. However, this statement does not mean that this broker is actually working as an agency executive officer.
A real estate broker’s licence holder whose licence simply indicates “chartered” has acquired the management skills required to act as agency executive officer in the past, but has not maintained the qualifications to act as such. This broker’s licence holder may not act as agency executive officer.
Finally, an agency executive officer is a chartered real estate broker’s licence holder AEO who currently works as an executive officer in an agency. To find out who is an agency’s executive officer, see the agency’s information sheet in the Register of licence holders.
I wish to receive my remuneration through my own business corporation? What shall I do?
You must send us an Application for authorization to practise within a business corporation, along with all documents required and the applicable fees (see the List of administrative fees).
To be authorized to operate within a business corporation, you must meet the following conditions:
- Your business corporation must be registered with the Registraire des entreprises du Québec or incorporated under the Québec Companies Act;
- You must hold directly, and not through another natural or legal person, at least 90% of voting rights attached to the shares;
- You must be the president of your corporation;
- You must act on behalf of the agency exclusively through your corporation;
- The name of your corporation must include your usual name as it appears on your licence and must not include the name of a third party.
If authorization is granted, you will receive a confirmation letter and a new licence stating that you are carrying out your activities within a business corporation.
For more information about the operation within a business corporation, read the article entitled
What are the requirements regarding the naming of my business corporation?
The name of your company must include your usual name as it appears on your licence, and not only your initials. In addition, this name must not include the name of a third party, contain the word “agency” or be misleading. For example, it must not be identical to that of an existing company, be easily confused with the name of an existing company, or be misleading as to the company’s activities.
If you change the name of your business corporation, you must submit an Application for authorization to practise within a business corporation with the new information, along with the fees applicable to a licence modification (see the List of administrative fees).
I would like to carry out a transaction in Québec, how to get the OACIQ’s authorization?
You may apply for a special authorization to carry out punctual or occasional brokerage activities in Québec, as set out in section 40 and following of the Regulation respecting the issue of broker’s and agency licences. To do this, you must send us the following information and documents:
- Your name and your company’s or group’s name and your contact information;
- The name and contact information of the person, the company or the group you are acting for;
- A description of the brokerage activities in Québec you intend to engage in;
- The identification of your application’s specific purposes (e.g.: specific transaction);
- A declaration in which you undertake to act within the limits of the special authorization that would be granted to you;
- A certificate from a competent authority proving that you are authorized to engage in real estate brokerage transactions outside Québec;
- A photograph taken within less than 6 months;
- Payment of fees applicable to your application (see the List of administrative fees);
- Any other information relevant to your application.
Moreover, for a special authorization to be granted, you must meet the following conditions:
- Be authorized to engage in real estate brokerage transactions outside Québec throughout the validity period of the special authorization;
- In your transactions in Québec, be assisted by a licence holder practising in the same activity field and in the region where the activities permitted by the special authorization will take place. This licence holder must not have a disciplinary record, conditions or restrictions imposed on his licence;
- If you act for a person, company or group, the latter must also hold a special authorization.
The special authorization is valid for a 12-month period and cannot be renewed.